Term and Conditions

Welcome to Home N Garden Joy Sales! These Terms and Conditions (“Terms”) govern your use of our website (www.homengardenjoy.com) and all purchases made through it. By accessing our site or making a purchase, you agree to these Terms. Please read them carefully as they affect your legal rights and obligations.

1. Our Garden Community

Home N Garden Joy Sales is an online retailer specializing in quality products for home, garden, and outdoor living enthusiasts. Our target customers are homeowners, gardeners, pet lovers, and decorators who appreciate both functionality and aesthetic appeal in their living spaces.

2. User Responsibilities

3. Product Information

3.1 Product Categories

We offer a carefully curated selection of products across these categories:

• Bird & Wildlife Supplies
• Building Materials
• Decorative Accents
• Fencing
• Grocery & Home
• Holiday Decorations
• Insect & Pest Control
• Kitchen & Kitchen Essentials
• Lighting & Ceiling Fans
• Outdoor Decor & Lighting
• Pet & Wildlife
• Watering & Irrigation

3.2 Product Descriptions

We strive for accuracy in all product descriptions, images, and specifications. However, slight variations may occur due to manufacturer changes. Colors may appear differently depending on your monitor settings.

3.3 Non-Returnable Items

For health and safety reasons, we cannot accept returns on:

• Opened Insect & Pest Control products
• Grocery & Home consumable items

4. Ordering Process

4.1 Placing an Order

When you place an order, you’re making an offer to purchase which we may accept or decline at our discretion. Order confirmation emails do not constitute acceptance.

4.2 Order Processing

We carefully prepare each order with attention to detail. Please allow 1-2 business days for order processing before shipment.

4.3 Order Cancellation

You may request order cancellation within 12 hours of placement by emailing [email protected]. We cannot cancel orders that have already entered the shipping process.

5. Payment Terms

5.1 Accepted Payment Methods

We accept:

• Visa
• MasterCard
• JCB
• PayPal

5.2 Pricing

All prices are in US Dollars. We reserve the right to correct pricing errors that may occur. Sales tax will be added where applicable.

5.3 Payment Authorization

By providing payment information, you authorize us to charge the full order amount plus applicable taxes and shipping fees.

6. Shipping & Delivery

6.1 Shipping Options

We offer two shipping methods:

• Standard Shipping ($12.95): Shipped via DHL or FedEx with delivery in 10-15 business days after shipment
• Free Shipping: Available on orders over $50, shipped via EMS with delivery in 15-25 business days after shipment

6.2 Delivery Areas

We ship worldwide except to some Asian countries and remote areas. Delivery times may vary during peak seasons.

6.3 Delivery Issues

If your order arrives damaged or incorrect, please contact us within 3 days of delivery at [email protected].

7. Returns & Exchanges

7.1 15-Day Happiness Guarantee

We gladly accept returns and exchanges within 15 days of receiving your order. Items must be:

• In original condition—unused, unassembled
• With all original packaging and tags intact
• Holiday decorations must include original packaging

7.2 Return Process

To initiate a return:

1. Email [email protected] with your order details
2. Receive Return Merchandise Authorization (RMA) number
3. Ship items to: Home N Garden Joy Sales, 4656 Marie Street, GREENBRIER, US 72058

7.3 Refund Processing

Refunds are issued to the original payment method within 3-5 business days after we receive and inspect your return. Original shipping fees are non-refundable unless the return is due to our error.

8. Intellectual Property

All content on our website, including text, graphics, logos, and images, is our property or our licensors’ and protected by copyright laws. You may not reproduce, distribute, or create derivative works without our express written permission.

9. Limitation of Liability

To the fullest extent permitted by law, Home N Garden Joy Sales shall not be liable for any indirect, incidental, or consequential damages arising from your use of the website or products purchased. Our total liability for any claim shall not exceed the purchase price of the product(s) in question.

10. Privacy Policy

Your privacy is important to us. Please review our separate Privacy Policy which explains how we collect, use, and protect your personal information.

11. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of [Your State], without regard to its conflict of law provisions.

12. Changes to Terms

We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting to the website. Your continued use of the site constitutes acceptance of the modified Terms.

13. Contact Us

For questions about these Terms or any other matter, please contact our Joy Cultivators team:

Email: [email protected]
Address: 4656 Marie Street, GREENBRIER, US 72058